Jorhat Medical College & Hospital is required by law to maintain the privacy of your medical information, to provide you with this written Notice of Privacy Rights and Practices, and to abide by the terms of the Notice currently in effect. This policy shall be applicable to the information collected or displayed on our website. We assure to take your privacy seriously and thrive to maintain the confidentiality of the information provided to us.

We shall not intentionally or unless required under laws share the contents of any person with any outside authorities or any third party. We do not guarantee or assure that the electronic communications received from you or contents or records may not be accessible to the third parties.

This Privacy Policy (“Privacy Policy”) applies to the collection, storage, processing, disclosure and transfer of your Personal Information (defined below) as per the above mentioned laws, particularly when you use the website of https://www.jorhatmedicalcollege.in (“Website”) operated by  Jorhat Medical College & Hospital for any information or services (“Services”).

The terms ‘You’ or ‘Your’ refer to you as the User (registered or unregistered) of the Website and/or Services and the terms ‘We’, ‘Us” and ‘Our’ refer to Jorhat Medical College & Hospital.

By confirming that you are bound by this privacy policy (by the means provided on this website or app), by using the services or by otherwise giving us your information, you agree to the practices and policies outlined in this privacy policy and you hereby consent to our collection, use and sharing of your information as described in this privacy policy. We reserve the right to change, modify, add or delete portions of the terms of this privacy policy, at our sole discretion, at any time. If you do not agree with this privacy policy at any time, do not use any of the services or give us any of your information. If you use the services on behalf of someone else (such as your child) or an entity, you represent that you are authorised by such individual or entity to accept this privacy policy on such individual’s or entity’s behalf.

WHY THIS PRIVACY POLICY?

This Privacy Policy is published in compliance with, inter alia: i. Section 43A of the Information Technology Act, 2000;

1. Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”); and
2. Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

This Privacy Policy states the following:

1. The type of information collected from the Users, including sensitive personal data or information;
2. The purpose, means and modes of usage of such information; and
3. How and to whom we will disclose such information.

DATA COLLECTED

Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:

1. Contact data (such as your email address and phone number);
2. Demographic data (such as your gender, your date of birth and your pin code); 
3. Data regarding your usage of the services and history of the appointments and other transactions made by or with you through the use of Services;
4. Health or medical data (such as your past medical history and conditions, diagnostic reports, prescriptions and medication history)
5. Insurance data (such as your insurance carrier and insurance plan); and
6. Other information that you voluntarily choose to provide to us.

The information collected from you by Jorhat Medical College & Hospital may constitute ‘personal information’ or ‘sensitive personal data or information’ under the SPI Rules. Personal information is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.

The SPI Rules further define “sensitive personal data or information” of a person to mean personal information about that person relating to:

1. passwords;
2. financial information such as bank accounts, credit and debit card details or other payment instrument details;
3. physical, physiological and mental health condition;
4. sexual orientation;
5. medical records and history;
6. information received by body corporate under lawful contract or otherwise;
7. visitor details as provided at the time of registration or thereafter; and
8. Call data records

Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as personal information or sensitive personal data.

We collect and store anonymous data from every visitor of the Website/application to monitor traffic and fix bugs on our server. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.

We may ask you to log in and provide certain personal information (such as your name and email address) in order to be able to save your profile and use the app or website. In order to enable these or any other login based features, we use cookies to store session information for your convenience. In order to request services, you will need to share your personal information including but not limited to your name, email, phone number and other personal information which will be saved on our servers.

We also use third party tools on our website to provide you with a seamless experience across different browsers, mobile phones and other mediums whose privacy policies will be independent on our website or application.

USE OF THE DATA

We only use your personal information to provide you Jorhat Medical College & Hospital services or to communicate with you about the services or the Website.

With respect to any information, you may choose to upload to Jorhat Medical College & Hospital, we take the privacy and confidentiality of such information seriously.

We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.

COMMUNICATION

Jorhat Medical College & Hospital may reach out to you via various means of communication including but not limited to phone, SMS, online messengers (including Whatsapp), and emails to update you with your appointments, medical history, doctor requests and updates at Jorhat Medical College & Hospital. If you do not wish to receive such communications, you can either communicate the same to the caller, use the unsubscribe link on the bottom of the emails, or send a request to This email address is being protected from spambots. You need JavaScript enabled to view it. and the same will be acted upon within 2 weeks.

CONFIDENTIALITY AND SECURITY

1. Your Personal Information is maintained by Jorhat Medical College & Hospital in electronic form on its or its employees and Partners equipment. Such information may also be converted to physical form from time to time. We take necessary precautions to protect your personal information both online and off-line, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Jorhat Medical College & Hospital’s business.
2. No administrator at Jorhat Medical College & Hospital will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone or device. Be sure to log off from the Website when finished. Jorhat Medical College & Hospital do not undertake any liability for any unauthorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify Jorhat Medical College & Hospital by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it. . You shall be liable to indemnify Jorhat Medical College & Hospital, its employees and Partners due to any loss suffered by them due to such unauthorized use of your account and password.
3. Jorhat Medical College & Hospital makes all User information accessible to its employees only on a need-to-know basis.

4. We do not extend the security and privacy policy to any other websites except for this website. We do not make any warranty or give any security to the personal information disclosed by you to the other websites, even if such websites are linked to our website or they are using our website link.

1. Notwithstanding the above, Jorhat Medical College & Hospital is not responsible for the confidentiality, security or distribution of your personal information by third parties outside the scope of our agreement. Further, Jorhat Medical College & Hospital and its Partners shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Jorhat Medical College & Hospital including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.

LAW AND JURISDICTION

The information provided under this website and the terms and conditions therein are governed by and to be interpreted in accordance with Laws of India. Any dispute arising out of the use of this website whether in contract or tort or otherwise, shall be submitted to the jurisdiction of the court in Jorhat, Assam, India for its resolution.

 CONSENT TO THIS POLICY

You acknowledge that this Privacy Policy is a part of the Terms of Use of the Website and the other Services, and you unconditionally agree that becoming a User of the Website, the App and its Services signifies your assent to this Privacy Policy. Your visit to the Website, use of the App and use of the Services is subject to this Privacy Policy and the Terms of Use.

ADDRESS FOR PRIVACY QUESTIONS

Should you have questions about this Privacy Policy or Jorhat Medical College & Hospital's information collection, use and disclosure practices, you may contact us at  This email address is being protected from spambots. You need JavaScript enabled to view it.. We will use reasonable efforts to respond promptly to any requests, questions or concerns, which you may have regarding our use of your personal information.

If you have any grievance with respect to our use of your information, you may communicate such grievance to:

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.